Common Error Codes
While using your service, you may get unexpected response codes, or response codes you are not expecting. We have created a table below which will detail what each code means, and how to resolve it.
407 Proxy Authentication Required
The request either does not have the required authentication information, correct authentication information or the user associated with the authentication information has insufficient balance.
502 Bad Gateway
The request failed due to an issue with the upstream proxy. This typically happens when the service is refreshing the IP's, or if the end proxy did not respond in time. Our service will wait up to 300 seconds for the end proxy to respond, because of this it is recommended you set your own timeout in your code.
Any other code
If you experience any other error code that you are not expecting, it may be that the URL you are requesting is having issues. If this is not the case, please contact us with details about how you formed this request so we can investigate further.
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